Join our Hospitality Family as a Guest Experience Specialist!

Location: Basque Country, Spain
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

UP TO $ 11,500 / month

Are you passionate about creating memorable experiences for guests? Do you thrive in a team-oriented environment where collaboration and friendliness are valued? If so, we have an exciting opportunity for you!

At Mondragon Team Academy, we are seeking a Guest Experience Specialist to join our dynamic and welcoming team. As a Guest Experience Specialist, you will play a vital role in ensuring our guests have an exceptional stay and leave with unforgettable memories.

Responsibilities:

Deliver outstanding customer service to guests, exceeding their expectations
Handle guest inquiries, requests, and complaints promptly and professionally
Provide personalized recommendations and assistance to enhance guests' experiences
Coordinate with various departments to ensure seamless operations and guest satisfaction
Maintain a clean and welcoming environment for guests

Requirements:

Previous experience in the hospitality industry preferred
Excellent communication and interpersonal skills
Ability to work well in a team and individually
Strong problem-solving abilities
Flexibility to work in shifts, including weekends and holidays

If you are a motivated individual who thrives in a fast-paced and collaborative environment, we would love to hear from you. Join our hospitality family and be a part of creating unforgettable experiences for our guests!