Join our Hospitality Family as a Guest Experience Specialist!
- Basque Country, Spain
- Full Time
- 5.5 Day Week
UP TO $ 11,500 / month
Are you passionate about creating memorable experiences for guests? Do you thrive in a team-oriented environment where collaboration and friendliness are valued? If so, we have an exciting opportunity for you!
At Mondragon Team Academy, we are seeking a Guest Experience Specialist to join our dynamic and welcoming team. As a Guest Experience Specialist, you will play a vital role in ensuring our guests have an exceptional stay and leave with unforgettable memories.
Responsibilities:
- Deliver outstanding customer service to guests, exceeding their expectations
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide personalized recommendations and assistance to enhance guests' experiences
- Coordinate with various departments to ensure seamless operations and guest satisfaction
- Maintain a clean and welcoming environment for guests
Requirements:
- Previous experience in the hospitality industry preferred
- Excellent communication and interpersonal skills
- Ability to work well in a team and individually
- Strong problem-solving abilities
- Flexibility to work in shifts, including weekends and holidays
If you are a motivated individual who thrives in a fast-paced and collaborative environment, we would love to hear from you. Join our hospitality family and be a part of creating unforgettable experiences for our guests!