Join Our Hospitality Team at Kakamega County Teaching and Referral Hospital!
Exciting Opportunity in Guest Services Management
Kakamega County Teaching and Referral Hospital is seeking a passionate and experienced individual to join our dynamic hospitality team. If you have a flair for customer service and enjoy creating memorable experiences for guests, this position is perfect for you.
Position: Guest Experience Coordinator
- Lead and oversee the guest services department, ensuring top-notch hospitality for all visitors.
- Manage guest inquiries, feedback, and requests in a timely and efficient manner.
- Collaborate with various departments to enhance the overall guest experience.
- Implement innovative strategies to improve guest satisfaction and loyalty.
- Train and mentor team members to deliver exceptional service at all touchpoints.
Requirements:
- Previous experience in a customer-facing role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work well under pressure and in a fast-paced environment.
- Passion for delivering outstanding service and exceeding guest expectations.
Why Join Us?
At Kakamega County Teaching and Referral Hospital, we foster a welcoming atmosphere where teamwork and collaboration are key. Joining our team means being a part of a supportive environment that values professionalism and excellence.
If you are ready to take on a rewarding role in guest services management and contribute to a positive guest experience, we would love to hear from you. Apply now to be a part of our dedicated hospitality team!
About the Employer
Last Updated on December 04, 2024
Expiring On June 04, 2025
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