Exciting Job Opportunity in the Hospitality Industry

Location: North West, South Africa
Job Types: Full Time
Timing/Shifts: 3.5 Day Week

UP TO $ 4,000 / month

Moses Kotane Local Municipality is seeking passionate individuals to join our team in providing exceptional customer experiences in the hospitality industry. Our company values a flexible work environment, emphasizing work-life balance and accommodating schedules.

Job Title: Guest Relations Specialist

Responsibilities:

Deliver excellent customer service and ensure guest satisfaction
Greet guests and assist with check-in and check-out processes
Handle guest inquiries, requests, and complaints promptly
Serve as a liaison between guests and various hotel departments
Provide recommendations and information about local attractions, amenities, and services

Requirements:

Prior experience in customer service or a related field
Strong communication skills and a friendly demeanor
Ability to multitask and work in a fast-paced environment
Proficiency in multiple languages is a plus
Flexibility to work on a rotating shift schedule, including weekends and holidays
Attention to detail and problem-solving abilities

Benefits:

Competitive salary and generous employee perks
Opportunities for career growth and development
Supportive work environment that promotes teamwork and collaboration
Employee discounts at our partner establishments
Access to comprehensive training programs and resources

If you are passionate about providing exceptional customer service and creating memorable experiences for guests, this is the perfect opportunity for you. Join our dynamic team at Moses Kotane Local Municipality and contribute to our mission of delivering excellent hospitality services to our community. Apply now!