Exciting Opportunity: Join our Innovative Team!
We are currently seeking talented individuals to join our dynamic team at Hamburg Port Consultancy, a leading company based in Hamburg, Germany. If you are passionate about the Beauty/Healthcare industry and eager to take on challenges while making a significant impact, we have the perfect position for you!
Position: Customer Wellness Advisor
As a Customer Wellness Advisor, you will be responsible for providing exceptional service and personalized experiences to our clients. Your primary focus will be on assisting customers in achieving their beauty and well-being goals. You will offer expert advice on a range of products and services, delivering individualized recommendations that align with customers' unique preferences and needs.
To excel in this role, you should possess deep knowledge of the Beauty/Healthcare sector, allowing you to confidently analyze customer needs and provide suitable solutions. Additionally, you will stay up-to-date with the latest industry trends, ensuring you can offer cutting-edge advice and promote our products effectively.
Responsibilities:
- Engage with customers to understand their personal beauty and wellness objectives
- Recommend tailored solutions, products, and services based on individual needs
- Provide detailed information about our range of offerings, features, and benefits
- Perform consultations, assessments, and demonstrations when necessary
- Build long-term relationships with clients through exceptional customer service
- Maintain accurate records of customer interactions and transactions
- Collaborate with colleagues to achieve sales targets and improve customer satisfaction
- Participate in continuous training and development programs to enhance knowledge and skills
Requirements:
- Prior experience in a customer-facing role, preferably in the Beauty/Healthcare industry
- Strong understanding of beauty and wellness products and their effective application
- Excellent communication and interpersonal skills
- Active listening abilities to address customer concerns and queries
- Proven ability to work in a fast-paced environment with a positive attitude
- Ability to adapt and respond to changing customer preferences and market trends
- Fluency in English and German
If you are seeking an exciting opportunity where you can make a meaningful difference in customers' lives while being a part of an innovative team, apply now! Join us at Hamburg Port Consultancy and embark on a rewarding career in the world of customer wellness.
Hamburg Port Consultancy is an equal opportunity employer. We welcome applications from individuals with diverse backgrounds and experiences.