Join Our Hospitality Family - Guest Services Specialist Position Available
- Western Cape, South Africa
- Full Time
- 4.5 Day Week
UP TO $ 7,500 / month
Foneworx Holdings in the heart of Western Cape, South Africa, is seeking a dedicated individual to join our hospitality family as a Guest Services Specialist. If you have a passion for providing exceptional customer service and creating memorable guest experiences, we invite you to be a part of our welcoming and collaborative team.
Job Title: Guest Services Specialist
Job Description:
- Welcoming and assisting guests with inquiries and special requests to ensure a pleasant stay
- Managing reservations and coordinating guest services efficiently
- Providing information about local attractions, dining options, and activities to enhance guest experiences
- Resolving guest complaints and issues promptly and professionally
- Working closely with team members to maintain a positive and friendly atmosphere
Qualifications:
- Previous experience in customer service or hospitality industry preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Passion for delivering exceptional service and exceeding guest expectations
- Team player with a positive attitude and strong work ethic
If you are enthusiastic, customer-focused, and thrive in a team-oriented environment, we would love to hear from you. Join us at Foneworx Holdings where every day offers new opportunities to create memorable experiences for our guests and grow together as a family.
About the Employer
Last Updated on August 11, 2024
Expiring On February 11, 2025
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