Hospitality Experience Specialist

Location: Northern Ireland, United Kingdom
Job Types: Full Time
Timing/Shifts: 5 Day Week

UP TO $ 9,500 / month

About Us:

E&I Engineering is a prominent and rapidly growing company based in Northern Ireland. We are seeking a passionate, customer-focused individual to join our team as a Hospitality Experience Specialist. In this role, you will be responsible for delivering exceptional service to our clients in the hospitality industry. Please note that this position is not within the traditional Restaurant/Hotel industry, but rather a unique opportunity to contribute your expertise to a diverse and exciting field.

Responsibilities:

Building and maintaining strong relationships with clients
Understanding client requirements and tailoring solutions accordingly
Providing expert advice and recommendations on improving guest experience
Conducting regular client meetings to ensure satisfaction and address any concerns
Assisting in organizing events and promotional activities
Monitoring industry trends and identifying potential business opportunities
Collaborating with internal teams to implement client-specific strategies

Requirements:

Previous experience in the hospitality industry, preferably in a managerial or supervisory role
Proven track record of delivering outstanding customer service
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Proficiency in using technology and software relevant to the role
Ability to work independently and as part of a team
Flexible schedule, including availability to work evenings and weekends as needed
Relevant certifications or qualifications in hospitality or related fields

If you are passionate about delivering exceptional customer experiences and thrive in a fast-paced environment, we would love to hear from you. Join our dynamic team and make a difference in the hospitality industry!