Join Us as a Hospitality Experience Specialist at Irish Cancer Society

Location: Munster, Ireland
Job Types: Full Time
Timing/Shifts: 5 Day Week

UP TO $ 10,500 / month

Our reputable organization, the Irish Cancer Society, is seeking a dynamic and innovative individual to join our team as a Hospitality Experience Specialist. This unique role provides an opportunity for you to leverage your skills in customer service, management, and process optimization in a transformative, customer-centric environment.

At Irish Cancer Society, we are at the forefront of redefining the hospitality experience for our community. As a Hospitality Experience Specialist, you will be responsible for ensuring that our patrons receive not only exceptional service, but also find comfort and support. Your unique blend of expertise in service management, adaptability, and advanced communication skills will contribute directly to our mission of enhancing the lives of those we serve.

Key Responsibilities:

Develop and implement innovative service strategies to enhance the overall hospitality experience
Engage with patrons to understand their needs, provide support, and maintain an uplifting environment
Coordinate closely with various teams to optimize processes and elevate service standards
Oversee and participate in the training of staff to ensure a consistent, high-quality customer experience
Collaborate with management to analyze customer feedback and implement improvements

Qualifications:

Proven experience in a service-oriented industry, demonstrating advanced customer service skills
Exceptional organizational and multitasking abilities
Strong communication and leadership skills with a focus on problem-solving
Passion for delivering exceptional and empathetic service in a diverse and inclusive environment
Adaptability to embrace evolving technologies and guarantee a seamless guest experience

We are committed to fostering an inclusive and diverse working environment. Join us in making a difference and become part of our dedicated team, where you will have the opportunity to create an impact and contribute to a cause that matters.