Join Our Team: Customer Experience Enhancement Manager
- Île-de-France, France
- Full Time
- 5 Day Week
UP TO $ 8,500 / month
We are seeking a talented individual to join our team at Lisi Group in Île-de-France, France. As a Customer Experience Enhancement Manager, you will play a crucial role in elevating our customer service standards to new heights.
Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Oversee customer feedback mechanisms and utilize insights to drive continuous improvement
- Collaborate with cross-functional teams to ensure a seamless and personalized customer experience
- Analyze service performance metrics and develop action plans to address areas of improvement
- Stay abreast of industry trends and best practices to propose innovative solutions
- Bachelor's degree in Business Administration, Marketing, or a related field
- Proven experience in a customer service management role
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication abilities
- Understanding of CRM systems and customer feedback tools
Requirements:
If you are passionate about creating exceptional customer experiences and thrive in a dynamic environment, we invite you to apply for this exciting opportunity. Join us in shaping the future of customer satisfaction at Lisi Group!
About the Employer
Last Updated on January 07, 2024
Expiring On July 07, 2024
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