Exciting Opportunity: Hospitality Management Role at Bram Fischer International Airport

Location: Free State, South Africa
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

UP TO $ 12,000 / month

We are currently seeking a talented individual to join our dynamic team at Bram Fischer International Airport in the heart of Free State, South Africa. We have a unique position available in the vibrant and fast-paced world of hospitality, offering a range of exceptional benefits and rewards.

Position: Guest Experience Manager

As a Guest Experience Manager, you will be responsible for overseeing all aspects of creating memorable experiences for our valued customers as they travel through Bram Fischer International Airport. Your role will involve:

Leading a team of dedicated hospitality professionals
Developing and executing innovative strategies to enhance guest satisfaction
Ensuring high-quality service standards are consistently met
Managing customer feedback and resolving issues promptly

What sets us apart:

At Bram Fischer International Airport, we understand the importance of recognizing and rewarding employee contributions. That's why we offer a comprehensive range of benefits and incentives:

Competitive salary with regular performance-based increases
Lucrative bonus program tied to individual and team achievements
Generous annual leave and public holidays
Flexible work schedules that promote work-life balance
Health and wellness programs
Ongoing training and professional development opportunities
Diverse and inclusive work environment

Requirements:

To excel in this role, you should possess the following qualifications and attributes:

Proven experience in a management position within the hospitality industry
Exceptional communication and interpersonal skills
Strong leadership abilities with a focus on team motivation and development
Solid understanding of guest service principles and best practices
Ability to handle and resolve customer complaints effectively
Excellent problem-solving and decision-making abilities
Proficiency in industry-specific software and systems

If you are passionate about the hospitality industry and thrive in a rewarding environment that recognizes and celebrates success, we would love to hear from you. Join our team at Bram Fischer International Airport and make a difference in the lives of travelers from across the globe.

To apply, please visit our website and submit your detailed resume. Only shortlisted candidates will be contacted for interviews.