Join Our Growth-Oriented Team as a Customer Experience Specialist

UP TO  $ 6,500 / month


At Montana Rail Link, we thrive on innovation, entrepreneurial spirit, and a passion for excellence. We are currently seeking a talented individual to join our team as a Customer Experience Specialist. This position plays a critical role in our retail operations, ensuring top-notch customer service and driving sales growth.



About Montana Rail Link:

Montana Rail Link (MRL) is an accomplished and growing rail company based in the heart of Montana. Our mission is to be the most customer-focused and efficient regional railroad in North America. We operate as a vital transportation link, enabling the movement of goods across the region.



Role Overview:

  • Collaborate with customers to understand their needs and provide exceptional service
  • Assist customers in finding the perfect products that meet their requirements
  • Promote our wide range of offerings and upsell products to maximize sales
  • Create a positive and inspiring shopping environment for customers
  • Maintain a deep knowledge of our products, promotions, and company policies
  • Process customer transactions accurately and efficiently


Qualifications and Skills:

  • 2+ years of experience in a customer-facing role, preferably in a retail setting
  • Exceptional interpersonal and communication skills
  • Proven ability to achieve sales targets and drive revenue growth
  • Passionate about delivering an outstanding customer experience
  • Detail-oriented with excellent organizational skills
  • Ability to adapt to a fast-paced, dynamic environment


Why Join Our Team?

At Montana Rail Link, we foster a culture of innovation and encourage our employees to think outside the box. As a Customer Experience Specialist, you will have the opportunity to make a real impact on our retail operations. We offer competitive compensation, a vibrant work environment, and opportunities for career growth.



Join Montana Rail Link and be a part of our exciting journey as we revolutionize the retail industry!


About the Employer

Montana Rail Link
Last Updated on January 05, 2024
Expiring On July 05, 2024


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