Join Our Team: International Hospitality and Customer Experience Manager

Location: Abruzzo, Italy
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

UP TO $ 12,000 / month

We are seeking a dedicated and experienced professional to join our esteemed team as an International Hospitality and Customer Experience Manager. Are you passionate about delivering exceptional experiences to guests from around the world? If so, this could be the perfect opportunity for you.

As the International Hospitality and Customer Experience Manager, you will be responsible for overseeing all aspects of guest satisfaction and ensuring the highest level of service across our global operations. Your role will involve managing a talented team, implementing innovative guest experience initiatives, and maintaining strong relationships with partners and key stakeholders.

Key Responsibilities:

Develop and implement strategies to enhance the overall experience for international visitors, ensuring a seamless and memorable stay
Lead and motivate a team of hospitality professionals to deliver outstanding service and uphold the company's reputation for excellence
Collaborate with marketing and sales teams to identify opportunities for international market expansion and brand visibility
Conduct regular assessments of customer feedback and leverage insights to drive continuous improvement in our services
Establish and nurture partnerships with travel agencies, tour operators, and other industry partners to promote the company and attract global visitors

Requirements:

Prior experience in international hospitality, customer service, or related fields
Demonstrated leadership abilities with a commitment to professionalism and excellence
Strong understanding of global travel trends and customer expectations
Excellent communication and interpersonal skills with fluency in English and preferably other languages
Proven track record in driving successful customer experience initiatives and achieving business growth
Flexibility to travel internationally and work in a dynamic, fast-paced environment

This is a remarkable opportunity to be part of a dynamic team in a company with a rich heritage and a strong commitment to providing exceptional experiences to a global audience. If you are ready to contribute your expertise and passion to our international vision, we invite you to join us on this exciting journey.