Join Our Winning Team at Churchill Downs Incorporated!

Location: Kentucky, United States
Job Types: Full Time
Timing/Shifts: 4.5 Day Week

UP TO $ 7,000 / month

We are looking for talented individuals to join our dynamic team at Churchill Downs Incorporated, located in the vibrant state of Kentucky. As one of the premier entertainment and gaming companies in the United States, we are committed to providing unparalleled service and creating exceptional experiences for our guests and employees alike.

Are you passionate about delivering excellence in customer satisfaction and service? Do you thrive in a fast-paced, exciting environment? If so, we have a thrilling opportunity for you!

Current Opening: Hospitality Experience Specialist

Are you a people person with a keen eye for detail? As a Hospitality Experience Specialist at Churchill Downs, you will be responsible for crafting unforgettable experiences for our guests. Your role will involve ensuring the highest standards of service, coordinating event logistics, and maintaining a welcoming atmosphere for all patrons.

Key Responsibilities:

Provide exceptional customer service to all guests and clients
Oversee the coordination of events, including reservations and guest accommodations
Respond to inquiries and resolve guest complaints with professionalism and efficiency
Collaborate with various departments to ensure seamless guest experiences
Assist in the development of new initiatives to enhance guest satisfaction

Qualifications:

Prior experience in hospitality, events management, or related fields
Outstanding interpersonal and communication skills
Exceptional attention to detail and organizational abilities
Ability to thrive in a fast-paced, high-energy environment
Passion for delivering top-tier customer service

If you are ready to embark on an exciting career in the realm of hospitality and customer experience, join our team and become a part of the legacy at Churchill Downs Incorporated. We offer a competitive salary, comprehensive benefits, and a collaborative work environment that fosters growth and development.

Don't miss this opportunity to be a part of a company that prides itself on delivering exceptional guest experiences and fostering an inclusive, engaging workplace. Take the first step towards an extraordinary career – apply now!