Join Our Diverse Team at ITU: Customer Experience Specialist
- Lausanne, Switzerland
- Full Time
- 5 Day Week
UP TO $ 8,500 / month
Welcome to International Telecommunication Union (ITU) in Lausanne, Switzerland! At ITU, we are committed to building a diverse and inclusive culture, embracing individuals from various backgrounds and perspectives. We are currently seeking a passionate individual to join our team as a Customer Experience Specialist.
Position: Customer Experience Specialist
Location: Lausanne, Switzerland
About the Role: As a Customer Experience Specialist, you will be responsible for creating a seamless and delightful experience for our clients. Your role will involve understanding customer needs, providing personalized solutions, and ensuring high levels of satisfaction. You will collaborate with various teams within ITU to deliver exceptional service and drive sales performance.
Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty
- Provide expert guidance and support to customers, addressing their inquiries and resolving issues
- Analyze customer feedback and data to identify trends and areas for improvement
- Collaborate with sales and marketing teams to optimize customer engagement and sales opportunities
- Contribute to the development of innovative approaches to enrich the overall customer experience
Requirements:
- Prior experience in a customer-centric role, preferably within the telecommunications or technology industry
- Demonstrated ability to communicate effectively and empathetically with customers from diverse cultural backgrounds
- Analytical mindset with the capacity to interpret data and extract actionable insights
- Proven track record of driving customer satisfaction and achieving sales targets
- Excellent organizational skills and the ability to manage multiple priorities
Why Join ITU: We offer a dynamic and collaborative work environment that recognizes and celebrates the value of diversity. By joining our team, you will have the opportunity to contribute to a global organization that is driving innovation in the field of telecommunications while fostering a culture of inclusivity and belonging.
If you are enthusiastic about delivering exceptional customer experiences and thrive in a multicultural setting, we encourage you to apply for the Customer Experience Specialist position. We look forward to welcoming you to our diverse team at ITU!
About the Employer
Last Updated on December 26, 2023
Expiring On June 26, 2024
Share this to your friends
A few more jobs you might be interested in
Innovative Business Development Specialist Opportunity at HJ Heinz Company in Pennsylvania
- Pennsylvania, United States
- Full Time
- 5.5 Day Week
$ 13,000 month
Join Our Team: Business Development Specialist at Bodegas José Páez Morilla, Extremadura
- Extremadura, Spain
- Full Time
- 5.5 Day Week
$ 12,500 month
Join our Exciting Team at Legacoop Terziario Emilia-Romagna!
- Emilia-Romagna, Italy
- Part Time
- 2 Hour Shift
$ 45 day
Creative Solutions Specialist at CenturyLink in Louisiana
- Louisiana, United States
- Part Time
- 2 Hour Shift
$ 25 day
Join Our Diverse Team as a Community Engagement Specialist!
$ 13,500 month