Join Our Team as a Customer Experience Specialist
- Jerusalem District, Israel
- Full Time
- 4.5 Day Week
UP TO $ 4,500 / month
The Jerusalem Center for Public Affairs invites passionate individuals to join our team as a Customer Experience Specialist. At JCPA, we are committed to providing insightful solutions to our community and engaging with a diverse audience. If you have a strong background in relationship management, communication, and problem-solving, this position is perfect for you.
Job Responsibilities:
- Engage with clients and visitors in a professional, courteous manner
- Offer personalized assistance and recommendations based on client needs
- Conduct outreach and follow-up to ensure customer satisfaction
- Participate in promoting our services and products
- Contribute to the development of customer-centric strategies
Requirements:
- Proven experience in customer service or client-facing roles
- Excellent communication and interpersonal skills
- Ability to adapt and thrive in a fast-paced environment
- Strong problem-solving abilities and attention to detail
- Passion for engaging and retaining customers
- Familiarity with CRM software is a plus
If you are excited about delivering exceptional customer experiences and driving meaningful engagement, we welcome you to apply for this opportunity to become an integral part of our dynamic team. Join us at JCPA as we continue to inspire, inform, and innovate.