Elevated Visitor Experience Coordinator

Location: Abruzzo, Italy
Job Types: Full Time
Timing/Shifts: 4.5 Day Week

UP TO $ 8,000 / month

About Us:
Soc. Agr. Torre Raone is a leading vineyard and winery nestled in the beautiful region of Abruzzo, Italy. We take great pride in our dedication to producing exceptional wines that reflect the unique terroir of the area. As part of our commitment to providing an unforgettable visitor experience, we are seeking a dynamic professional to join our team as the Elevated Visitor Experience Coordinator.

Position Overview:
We are looking for an individual with a passion for creating memorable experiences and a deep understanding of customer service within the luxury goods industry. As the Elevated Visitor Experience Coordinator, you will be responsible for curating and overseeing the overall guest journey, from initial contact to post-visit follow-up, ensuring that every visitor receives an unparalleled and bespoke experience that aligns with our brand values. Your role will involve developing and implementing strategies to enhance visitor engagement, sales, and brand loyalty.

Key Responsibilities:

Design and execute unique and personalized visitor experiences that showcase our products and heritage.
Lead a team focused on exceptional service delivery, product knowledge, and sales techniques.
Collaborate with our marketing and sales departments to identify opportunities for cross-promotion and product placement that enhance the visitor experience.
Ensure that all visitor touchpoints reflect the quality and luxury associated with our brand.
Analyze visitor feedback and market trends to continually improve our offerings and services.

Qualifications:
The ideal candidate should possess:

Previous experience in a luxury retail or hospitality environment.
A proven track record of driving sales and creating memorable experiences for customers.
Strong leadership skills with the ability to motivate and develop a team.
Exceptional communication and interpersonal abilities.
Fluency in English and Italian is preferred.

Join Our Team:
If you are passionate about delivering exceptional customer experiences and are excited to be part of a renowned winemaking tradition, we invite you to apply for the Elevated Visitor Experience Coordinator position at Soc. Agr. Torre Raone. Embrace the opportunity to contribute to a legacy of excellence and be an ambassador for our distinguished brand.