Join Our Team: Customer Service and Operations Assistant

Location: Victoria, Australia
Job Types: Full Time
Timing/Shifts: 3.5 Day Week

UP TO $ 2,000 / month

We are delighted to announce a new opportunity within our dynamic and supportive team at Bendigo and Adelaide Bank. We are currently looking for a dedicated individual to join us as a Customer Service and Operations Assistant to help drive our commitment to excellence and create a positive impact within our community.

Role Overview:

As a Customer Service and Operations Assistant, you will be responsible for ensuring all aspects of customer service and operational support are delivered efficiently. Your primary focus will be to foster a welcoming and collaborative atmosphere that aligns with our company's values, while maintaining a high level of service delivery.

Key Responsibilities:

Assist in managing customer inquiries and provide high-quality service
Support the operational needs of the team with a focus on efficiency and accuracy
Collaborate with various departments to ensure seamless operations and customer satisfaction
Contribute to maintaining a positive and inclusive team culture
Identify opportunities for process improvement and innovation

Requirements:

Prior experience in a customer service or operations support role is advantageous
Strong communication skills and the ability to work effectively in a team environment
Exceptional attention to detail and a focus on delivering high-quality service
A proactive and adaptable approach to problem-solving
A commitment to demonstrating our company values through actions and behaviors

Why Join Us?

At Bendigo and Adelaide Bank, we prioritize a culture of inclusivity, respect, and teamwork. As part of our team, you'll have the opportunity to learn, grow, and contribute to meaningful initiatives while being supported by a friendly and collaborative work environment. We are committed to fostering a workplace where everyone feels valued and empowered, and where your contributions are recognized and appreciated.

If you are passionate about providing exceptional customer service, driving operational excellence, and being part of a supportive team, we would love to hear from you.