Join Our Dynamic Team as a Customer Experience Specialist
- Nairobi Metropolitan, Kenya
- Full Time
- 5 Day Week
UP TO $ 9,000 / month
Welcome to a career of unparalleled rewards! Are you passionate about delivering exceptional service and building strong customer relationships? Join the Kajiado County Government's dynamic team as a Customer Experience Specialist. Your role will focus on creating memorable interactions and tailored experiences for our diverse customer base.
Responsibilities:
- Deliver outstanding customer service through in-depth product knowledge and genuine enthusiasm.
- Identify and anticipate customer needs, providing appropriate solutions and recommendations.
- Establish and maintain strong customer relationships through effective communication and follow-up.
- Collaborate with the sales team to ensure a seamless customer experience from inquiry to post-purchase support.
Requirements:
- Proven experience in client-facing roles, demonstrating a strong commitment to customer satisfaction.
- Excellent communication and interpersonal skills with the ability to engage and connect with diverse customer profiles.
- Understanding of customer service principles and willingness to continuously improve and adapt.
- Ability to work in a fast-paced environment, multitask, and prioritize effectively.
- Proficiency in relevant computer applications and software.
We offer competitive compensation and a comprehensive benefits package, including healthcare coverage, performance-based bonuses, and continuous development opportunities. Join us in shaping the future of retail excellence and customer satisfaction. Apply now and step into a world of limitless possibilities!
About the Employer
Last Updated on December 16, 2023
Expiring On June 16, 2024
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