Digital Engagement Specialist at Coles Group - Canberra, ACT

Location: Australian Capital Territory，ACT, Australia
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

UP TO $ 13,000 / month

Digital Engagement Specialist

Location: Canberra, Australian Capital Territory (ACT)

Industry: Technology & Innovation

Coles Group is seeking a Digital Engagement Specialist to join our dynamic team in Canberra. As a leading retail company, we are committed to fostering a diverse and inclusive workplace. We embrace a wide range of backgrounds, skills, and perspectives, and we encourage individuals from all walks of life to apply.

Role Summary:

We're looking for an enthusiastic professional who is passionate about leveraging technology and online platforms to drive engagement and connect with our diverse customer base across the Australian Capital Territory. The Digital Engagement Specialist will be responsible for devising and implementing innovative digital strategies to enhance customer interactions, boost brand visibility, and promote our products and services through various online channels. This role offers a unique opportunity to work in a vibrant, multicultural environment where creativity is celebrated, and diverse viewpoints are valued.

Key Responsibilities:

Developing and implementing digital engagement strategies that align with business objectives
Monitoring and analyzing customer engagement metrics to optimize online performance
Creating compelling and culturally sensitive content for social media and digital platforms
Collaborating with cross-functional teams to ensure consistent brand messaging
Staying updated on industry trends and incorporating innovative approaches into digital engagement initiatives
Engaging with diverse community groups and leveraging digital platforms to build meaningful connections

Key Qualifications:

Bachelor's degree in Marketing, Communications, Business, or related field
Proven experience in digital marketing, social media management, or related roles
Demonstrated understanding of diverse cultural nuances and their impact on digital engagement
Excellent communication, interpersonal, and creative skills
Ability to adapt and thrive in a fast-paced, multicultural environment
Analytical mindset with a focus on continuous improvement

If you are an innovative thinker passionate about leveraging digital platforms for meaningful engagement and are excited about contributing to a vibrant, diverse community, we'd love to hear from you! Join us in creating meaningful connections and shaping the digital future of retail at Coles Group.