Join Our Team - Customer Experience Specialist
- Lausanne, Switzerland
- Full Time
- 5 Day Week
UP TO $ 10,500 / month
We are looking for a passionate individual to join our dynamic team at École polytechnique fédérale de Lausanne (EPFL) in Switzerland. As a Customer Experience Specialist, you will have the unique opportunity to work within a diverse and talented group, contributing to our global reputation and impacting the retail landscape in innovative ways.
Key Responsibilities:
- Develop and implement comprehensive customer engagement strategies.
- Analyze customer behaviors and preferences to drive retail experiences.
- Cultivate and maintain strong relationships with a broad customer base.
- Create and execute sales initiatives that align with the institution's values and goals.
- Collaborate with cross-functional teams to ensure a seamless customer journey.
- Identify and pursue opportunities for continuous improvement and growth.
Requirements:
- Bachelor’s degree in a related field or equivalent practical experience.
- Demonstrated success in delivering exceptional customer service and sales performance.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to adapt to a fast-paced, ever-changing environment.
- Fluency in English; additional language skills are an advantage.
Why Join Us:
Become part of EPFL's vibrant community, where your ideas and contributions will have a direct impact on shaping the future of retail experiences. You will have the chance to work on cutting-edge projects, and your creativity will be encouraged and celebrated. We offer competitive compensation and numerous opportunities for professional growth within our renowned institution.
If you are ready to embrace a challenging, yet rewarding role that combines customer engagement, innovation, and impact, apply now to join our team as a Customer Experience Specialist at EPFL!
About the Employer
Last Updated on December 07, 2023
Expiring On June 07, 2024
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