Join Our Dynamic Team as a Customer Success Specialist

Location: Corsica, France
Job Types: Full Time
Timing/Shifts: 4.5 Day Week

UP TO $ 5,000 / month

Are you passionate about providing exceptional service and thrive in a team environment? Look no further! Ajaccio Port Authority, a leading company in Corsica, France, is seeking a motivated individual to join our customer success team.

As a Customer Success Specialist, you will play a key role in ensuring our clients receive top-notch service and have a positive experience with our company. Your primary responsibility will be to build strong relationships with our clients, understand their needs, and provide effective solutions.

We pride ourselves on our friendly and collaborative work environment, where teamwork is at the heart of everything we do. This position offers a chance to work in a diverse and supportive team that values open communication and cooperation.

Responsibilities:

Proactively engage with clients to understand their goals and objectives
Provide ongoing support and guidance, acting as the primary point of contact for assigned accounts
Resolve client issues and requests promptly and efficiently
Identify opportunities for upselling and cross-selling our services
Collaborate with internal teams to ensure client satisfaction
Conduct regular account reviews to measure success and identify areas for improvement

Qualifications:

Previous experience in a customer-facing role
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work independently and as part of a team
Flexibility in working style, embracing a work-life balance
Proficient in time management, with a focus on meeting deadlines
Experience in the maritime industry is a plus

We offer a competitive salary package and various benefits, including flexible working arrangements, allowing you to manage your work schedule effectively. Join our team and contribute to our friendly and supportive culture while enjoying a rewarding career in the beautiful surroundings of Corsica.

If you are ready to take on this exciting opportunity, please submit your application and CV using the provided link.