Join our team as a Fan Experience Specialist!
- New York, United States
- Full Time
- 5 Day Week
UP TO $ 11,500 / month
MetLife, a leading financial services company, is seeking a passionate and customer-focused individual to join our team as a Fan Experience Specialist. In this role, you will have the opportunity to combine your love for sports and entertainment with your exceptional customer service skills.
Responsibilities:
- Deliver exceptional customer service to sports and entertainment enthusiasts attending events at MetLife Stadium.
- Ensure a positive and memorable experience for fans by providing assistance, answering inquiries, and resolving issues.
- Proactively engage with fans, anticipate their needs, and offer personalized recommendations to enhance their experience.
- Collaborate with cross-functional teams to coordinate event logistics and ensure seamless operations.
- Stay up-to-date with industry trends, upcoming events, and venue information to provide accurate and relevant information to fans.
Requirements:
- Prior experience in customer service or hospitality roles.
- Passion for sports, entertainment, and creating memorable experiences for fans.
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional in high-pressure situations.
- Strong problem-solving abilities and attention to detail.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
If you are enthusiastic, customer-oriented, and thrive in a fast-paced environment, we want to hear from you! Join our team and be a part of creating unforgettable moments for sports and entertainment fans at MetLife Stadium.
About the Employer
Last Updated on November 07, 2023
Expiring On May 07, 2024
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