Join our Dynamic Team at Innsbruck Airport
About Us:
Innsbruck Airport welcomes you to embark on an exciting career in the aviation industry. We are a leading hub in Tyrol, Austria and pride ourselves on our innovative approach, fostering a dynamic and energetic work environment.
Job Opening: Aviation Guest Experience Specialist
Job Responsibilities:
- Provide exceptional customer service to all airport guests, ensuring a positive and memorable experience
- Assist passengers with check-in, baggage handling, and security procedures
- Offer guidance and information regarding flight schedules, boarding gates, and airport facilities
- Promote and sell airport amenities, such as lounge access and fast-track services
- Handle guest inquiries, feedback, and complaints in a professional and timely manner
- Collaborate with various teams to maintain and improve overall guest satisfaction
Requirements:
- Prior experience in customer service-oriented roles
- Excellent communication and interpersonal skills
- Ability to remain calm under pressure and handle challenging situations with tact
- Fluency in English and German; additional languages are a plus
- Willingness to work on a rotating shift schedule, including weekends and holidays
Benefits:
- Competitive salary and generous benefits package
- Opportunities for personal and professional growth within the organization
- Engaging training programs to enhance your skills
- A vibrant and inclusive work culture that fosters teamwork and innovation
If you possess the dedication and passion to deliver exceptional guest experiences in the aviation industry, we invite you to join our dynamic team at Innsbruck Airport. Apply today!
About the Employer
Last Updated on December 06, 2023
Expiring On June 06, 2024
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