Join Our Sustainable Living Team - Customer Experience Advocate
- South Australia, Australia
- Part Time
- 2 Hour Shift
UP TO $ 45 / day
Skycity Entertainment Group is seeking a passionate individual to join our Sustainable Living Team as a Customer Experience Advocate. In this role, you will play a pivotal part in delivering exceptional customer service while promoting sustainable practices.
About Skycity Entertainment Group:
Skycity Entertainment Group is committed to leading the way in corporate social responsibility and ensuring a positive impact on the environment. As a company, we prioritize sustainable practices and community engagement.
Your Role and Responsibilities:
- Engage with customers, both in-person and through various communication channels, to understand their needs and provide personalized assistance.
- Inform customers about our commitment to sustainable practices, raise awareness about environmental issues, and promote eco-friendly products and services.
- Create a positive and sustainable shopping experience by assisting customers with their purchases, offering advice on sustainable options, and facilitating recycling and waste reduction.
- Stay up-to-date with sustainability trends, products, and initiatives to provide accurate and relevant information to customers.
- Collaborate with the marketing team to develop sustainable living campaigns and initiatives that align with our company's values.
- Identify opportunities to enhance the customer experience and suggest improvements to our sustainable practices.
- Track and report on key performance indicators related to customer engagement, sustainable sales growth, and customer satisfaction.
Requirements:
- Prior experience in customer service, preferably in a retail environment.
- Passion for sustainable living and knowledge of environmental issues.
- Excellent communication and interpersonal skills to engage with customers from diverse backgrounds.
- Strong attention to detail and ability to provide accurate information.
- Ability to work independently or as part of a team in a fast-paced environment.
- Flexibility to work weekdays, weekends, and occasional evenings.
If you're looking for a dynamic role with a company that values sustainability and customer experience, this is the perfect opportunity for you. Join our Sustainable Living Team at Skycity Entertainment Group and make a positive impact on the world.