Join our Dynamic Team as a Customer Experience Specialist
- New Jersey, United States
- Full Time
- 5 Day Week
UP TO $ 10,000 / month
About Us:
Seton Hall University is seeking passionate individuals to join our dynamic team as Customer Experience Specialists. As a leading educational institution in New Jersey, we are committed to excellence in both education and fostering a positive work environment for our employees.
Job Overview:
As a Customer Experience Specialist, you will have the opportunity to showcase your exceptional interpersonal skills while working in a fast-paced and collaborative environment. You will be responsible for ensuring a seamless and memorable experience for our customers, students, and other stakeholders.
Responsibilities:
- Deliver exceptional customer service by assisting customers in a professional and courteous manner
- Provide information about our programs, products, and services to potential customers
- Resolve customer inquiries and issues promptly and effectively
- Collaborate with various departments to ensure customer satisfaction
- Support marketing initiatives and promote our brand effectively
Qualifications:
- Prior experience in a customer-facing role, such as retail sales or hospitality
- Excellent communication and interpersonal skills
- Ability to multitask and work under pressure
- Possess strong problem-solving skills
- Attention to detail and ability to maintain accurate records
Benefits and Rewards:
- Competitive salary and generous commission structure
- Comprehensive health, dental, and vision benefits
- Retirement savings plan with employer match
- Tuition reimbursement program for continuous learning
- Opportunities for professional development and advancement
Join our Innovative Team Today!
If you are a motivated individual with a passion for delivering exceptional customer experiences, we invite you to apply for the position of Customer Experience Specialist at Seton Hall University. Join our innovative team and be part of our journey to transform education and make a positive impact in the community.