Excursion Planner and Guest Experience Coordinator

Location: Flevoland, Netherlands
Job Types: Full Time
Timing/Shifts: 3.5 Day Week

UP TO $ 3,500 / month

Company Overview:

FlevoHout, an innovative and thriving organization based in Flevoland, Netherlands, is dedicated to providing exceptional outdoor experiences for travelers and holidaymakers. With a strong focus on sustainable tourism, we aim to create unforgettable memories, while preserving the natural beauty of our region.

Position Summary:

We are currently seeking a passionate and detail-oriented individual to join our team as an Excursion Planner and Guest Experience Coordinator. In this role, you will be responsible for designing and coordinating various excursions and activities to enhance our guests' overall experience.

Key Responsibilities:

Create and curate a diverse range of outdoor excursions and activities in alignment with the company's sustainable tourism principles.
Coordinate and schedule daily itineraries for guests, ensuring a seamless experience.
Collaborate with local partners and suppliers to plan and organize excursions, making use of the region's natural attractions and cultural heritage.
Work closely with the Marketing team to develop and promote exciting excursion packages.
Provide guidance and support to guests during their stay, ensuring personalized attention and addressing any queries or concerns.
Maintain and update excursion databases, including logistical details, pricing, and availability.
Monitor guest feedback, analyze trends, and implement improvements to enhance the overall guest experience.
Conduct regular research on tourism trends and competitive offerings to continuously enhance our portfolio of excursions.

Qualifications:

A bachelor's degree in a related field or equivalent practical experience in tourism or event planning.
Prior experience in organizing and coordinating travel-related activities.
Excellent organizational and time management skills.
Strong communication and interpersonal skills to interact effectively with guests, partners, and colleagues.
Attention to detail and ability to prioritize tasks effectively.
A passion for sustainable tourism and promoting local culture and heritage.
Fluency in English and Dutch; additional languages are a plus.

Benefits:

At FlevoHout, we believe in investing in our employees' growth and providing opportunities for professional development. As part of our team, you can expect:

Ongoing training and career development initiatives.
A supportive and collaborative work environment.
The chance to work with a diverse range of guests and contribute to their memorable experiences.
Employee discounts on excursions and activities.
Opportunities for advancement within the organization.
Competitive salary and benefits package.

How to Apply:

If you are enthusiastic about offering exceptional guest experiences and are eager to contribute to our sustainable tourism efforts, please email your CV and cover letter to [email protected], indicating 'Excursion Planner Application' in the subject line.

We review applications on an ongoing basis and will contact candidates who closely meet our requirements for an interview. We appreciate your understanding that only successful applicants will be contacted.