Join our Dynamic Team as a Customer Experience Specialist!

Location: Melilla, Spain
Job Types: Full Time
Timing/Shifts: 3.5 Day Week

UP TO $ 3,000 / month

About Us:

Caja Rural Central is a leading financial institution in Melilla, Spain, known for its innovative approach and energetic work environment. We are committed to providing exceptional banking solutions and outstanding customer service to our community.

Position: Customer Experience Specialist

Job Description:

Engage with customers to understand their financial needs and recommend appropriate banking products and services.
Provide personalized assistance and guidance to help customers make informed decisions regarding their financial situation.
Actively contribute to maintaining a positive and welcoming atmosphere within the branch, ensuring excellent customer service.
Stay up-to-date with the latest banking products, services, and industry trends to better serve our customers.
Collaborate with team members to achieve sales targets and provide feedback for process improvement.

Requirements:

Passion for customer service and the ability to communicate effectively with individuals from diverse backgrounds.
Prior experience in a customer-focused role is preferred.
Strong problem-solving skills and the ability to think creatively.
Ability to work in a fast-paced environment and adapt to changing priorities.
Proficiency in Spanish and English; knowledge of other languages is a plus.

Why Join Us:

A vibrant and dynamic work culture that encourages creativity and independent thinking.
Opportunity to work in an innovative and progressive organization that values employee growth.
Access to comprehensive training programs that enhance professional development.
Competitive salary and benefits package.

If you are passionate about delivering exceptional customer experiences, thrive in a creative and dynamic environment, and are looking for a rewarding career in the banking industry, we would love to hear from you!