Join Our Team - Customer Success Manager
- Basque Country, Spain
- Part Time
- 2 Hour Shift
UP TO $ 60 / day
About Citibox
Citibox is a rapidly growing company operating in the heart of Basque Country. We provide innovative solutions to enhance the delivery experience for both individuals and businesses. Our team prides itself on creating a friendly and collaborative atmosphere, where everyone's contributions are valued.
Job Title: Customer Success Manager
Responsibilities
- Building and maintaining strong relationships with franchise partners
- Managing the needs and expectations of franchise partners effectively
- Implementing strategies to ensure franchise partners' success and growth
- Monitoring and analyzing key performance indicators to identify areas for improvement
- Providing timely support, guidance, and training to franchise partners
- Collaborating with cross-functional teams to optimize operational processes
- Gathering feedback from franchise partners and communicating their insights internally
Requirements
- Proven experience in a customer success or account management role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to prioritize tasks and work independently
- Understanding of the franchise/chain industry is a plus
- Proficient in CRM software and MS Office Suite
Benefits
- Competitive salary and performance-based bonuses
- Continuous learning and personal development opportunities
- Flexible work hours and remote work options
- A supportive team with a collaborative mindset
- Healthcare benefits and other perks
Apply Now
If you're excited about joining a dynamic team and making a difference in the franchise industry, please send your resume and cover letter to [email protected]. We look forward to hearing from you!
About the Employer
Last Updated on November 24, 2023
Expiring On May 24, 2024
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