Join the Team at Italgreen - Customer Experience Specialist
Italgreen, a leading organization in Campania, Italy, is seeking a dedicated individual to join our team as a Customer Experience Specialist, the heart of our engagement and service quality. We are committed to providing premium experiences for our clients and aim to leave a lasting impression that speaks to our brand's integrity.
Responsibilities:
- Establish and maintain strong relationships with clients, ensuring their needs are met professionally and efficiently.
- Lead the coordination of customer support activities, addressing any concerns promptly and with empathy.
- Implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with the sales and marketing teams to ensure a seamless customer journey.
Requirements:
- Prior experience in customer service, hospitality, or a related field.
- Excellent communication skills, both written and verbal, in Italian and English.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving skills and a customer-focused mindset.
If you are passionate about delivering exceptional customer experiences and eager to be part of a dynamic team, Italgreen welcomes your application. Join us on this exciting journey towards shaping unforgettable interactions with our clientele.