Join Our Team - Customer Experience Specialist
About Lürssen Werft GmbH & Co. KG:
Lürssen Werft GmbH & Co. KG is a renowned shipbuilding company located in Bremen, Germany. We specialize in building luxury yachts and vessels for clients around the world. Our commitment to excellence, craftsmanship, and exceptional design has made us a leader in the industry.
Position: Customer Experience Specialist
Job Description:
- Deliver exceptional customer service, establishing a positive and memorable experience for our clients
- Understand client needs and provide knowledgeable guidance on available products and services
- Ensure a smooth and enjoyable sales process from initial contact to post-sales support
- Build and maintain strong client relationships to ensure customer satisfaction and repeat business
- Collaborate with our sales team to achieve individual and team targets
- Stay up-to-date with industry trends and developments to provide accurate information to customers
Requirements:
- Previous experience in a customer-oriented role
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a proactive approach
- Passion for delivering exceptional customer service
- A team player with a positive attitude
- Ability to work independently and prioritize tasks effectively
Why Join Us:
- Be part of a friendly and supportive team that values collaboration and teamwork
- Work in a dynamic environment where innovation and creativity are encouraged
- Opportunities for professional development and growth within the organization
- Competitive salary and attractive benefits package
- Enjoy a positive work-life balance with flexible working hours
- Experience the satisfaction of being part of a world-class shipbuilding company
If you are passionate about delivering exceptional customer experiences and want to be part of our dedicated team, please submit your application through our website. We look forward to hearing from you!