Join our Dynamic Team at The Ritz-Carlton, Millenia Singapore
- Central Region, Singapore
- Full Time
- 4.5 Day Week
UP TO $ 8,000 / month
Position Available: Guest Relations Specialist
The Ritz-Carlton, Millenia Singapore is seeking a talented individual to join our team as a Guest Relations Specialist. In this role, you will be responsible for providing exceptional guest service, ensuring that all guests have a memorable and personalized experience during their stay with us.
Key Responsibilities:
- Engage with guests to anticipate their needs and preferences
- Handle guest inquiries, requests, and feedback promptly and professionally
- Assist in resolving guest issues and complaints effectively
- Coordinate with other hotel departments to ensure seamless guest experiences
- Provide personalized recommendations and assistance to enhance guest satisfaction
Qualifications:
- Prior experience in hospitality or customer service roles
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work well in a team and thrive in a fast-paced environment
- Passion for delivering exceptional service and creating memorable moments for guests
If you are a service-oriented individual with a passion for excellence and a flair for creating unforgettable experiences, we would love to hear from you! Join us at The Ritz-Carlton, Millenia Singapore and be part of our innovative and dynamic team dedicated to exceeding our guests' expectations.