Join Our Team as a Customer Solutions Specialist at New Hampshire Electric Cooperative!

Location: New Hampshire, United States
Job Types: Full Time
Timing/Shifts: 5 Day Week

UP TO $ 11,000 / month

Are you looking to be a part of a dynamic and welcoming team? New Hampshire Electric Cooperative is seeking a dedicated individual for the role of Customer Solutions Specialist. We are committed to customer satisfaction, teamwork, and a positive work environment.

Position Overview:

Engage with customers to provide exceptional service and resolve inquiries
Collaborate with team members to ensure efficient and effective solutions
Maintain a positive attitude and uphold our commitment to customer satisfaction

Key Responsibilities:

Respond to customer inquiries via phone, email, and in-person
Assist customers with billing inquiries and account management
Address service-related issues and provide timely resolutions
Document customer interactions and maintain accurate records

Qualifications:

Prior experience in customer service or a related field is preferred
Excellent communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Ability to work collaboratively in a team environment

What We Offer:

A supportive team-oriented work culture
Competitive compensation and benefits package
Opportunities for growth and professional development
A chance to make a positive impact in our community

If you are passionate about customer service and enjoy working in a team-based setting, we invite you to apply for the Customer Solutions Specialist position at New Hampshire Electric Cooperative. Join us in providing exceptional service to our customers and contributing to our positive work environment!