Join Our Vibrant Team - Customer Experience Associate

Location: Tasmania, Australia
Job Types: Full Time
Timing/Shifts: 5 Day Week

UP TO $ 9,500 / month

We are excited to invite talented individuals to join our passionate team at Island Magazine, an exceptional creative hub in the heart of Tasmania, Australia. As a Customer Experience Associate, you will play a vital role in our retail environment, ensuring our customers have a memorable experience while promoting our unique range of products.

About Island Magazine:

We are devoted to capturing the essence of Tasmania through our beautifully curated selection of local literature, art, and unique merchandise.
Our team is driven by a shared love for all things creative, and we continuously strive to foster a friendly and inclusive work environment.
We celebrate teamwork, creativity, and provide growth opportunities for our staff members.

Your Responsibilities:

Welcome and engage customers in a friendly and helpful manner, effectively answering their queries and providing product recommendations.
Maintain a visually appealing store layout, ensuring products are neatly presented and shelves are well-stocked.
Process customer transactions accurately and efficiently using our point-of-sale system.
Assist in receiving and unpacking new stock shipments, ensuring inventory levels are maintained.
Actively participate in team meetings and training sessions to stay updated on product knowledge and sales techniques.
Cultivate positive relationships with customers, establishing a loyal customer base.
Collaborate with team members to achieve collective goals, contributing to a supportive and enjoyable work environment.

Requirements:

Prior experience in a customer service or retail environment is desirable but not essential.
Excellent communication skills with the ability to effectively engage with customers and address their needs.
A friendly and outgoing personality, displaying a genuine passion for providing outstanding customer experiences.
Ability to work collaboratively in a team, contributing to a positive and inclusive work culture.
Flexibility to work weekdays, weekends, and occasional evenings.

If you thrive in a dynamic and creative atmosphere, and you are eager to be part of a close-knit team that values collaboration and customer satisfaction, we would love to hear from you. Join us at Island Magazine by submitting your application and resume to the email address provided.