Exciting Job Opportunity in the Hospitality Industry!
Thost Projektmanagement GmbH is seeking talented individuals for an exceptional career opportunity in Bavaria, Germany. We are a leading company in the hospitality sector and are looking for a dedicated professional to join our team.
Job Position: Guest Experience Manager
Responsibilities:
- Ensure exceptional guest experiences by managing all aspects of guest interactions
- Handle guest inquiries, concerns, and complaints promptly and efficiently
- Train and mentor the staff to deliver exemplary customer service
- Maintain high standards of hospitality throughout the establishment and continuously seek areas for improvement
Requirements:
- Prior experience in the hospitality industry or related fields
- Excellent interpersonal and communication skills
- Strong problem-solving and decision-making abilities
- Flexibility to work in a dynamic environment
- Fluent in both written and spoken English; knowledge of German is a plus
What We Offer:
- A competitive salary package with attractive bonus structures
- Opportunities for professional growth and career advancement
- A supportive work environment that values teamwork and collaboration
- Health and wellness benefits, including gym membership and wellness programs
- Discounted rates for accommodation and dining at partner hotels and restaurants
- Company-sponsored outings and events
If you are a highly motivated individual with a passion for creating unforgettable guest experiences, we would love to hear from you!
Apply now by sending your resume and a cover letter outlining your qualifications to [email protected].