Join our Vibrant Team - Operations Manager

Location: Coast, Kenya
Job Types: Full Time
Timing/Shifts: 3.5 Day Week

UP TO $ 4,000 / month

We are excited to announce an excellent career opportunity with the Mombasa County Department of Tourism, Culture and Natural Resources! As a dynamic and forward-thinking department, we are currently seeking an experienced, dedicated, and results-oriented individual to join our vibrant team as an Operations Manager.

About Us:

The Mombasa County Department of Tourism, Culture and Natural Resources is committed to promoting and preserving the rich cultural heritage and natural resources of our beautiful coastal region. We work towards building a sustainable tourism industry while fostering cultural diversity and preserving our unique natural treasures.

About the Role:

Manage and coordinate the daily operations of tourism-related establishments in Mombasa County.
Ensure adherence to quality standards, customer service, and local regulations.
Collaborate with various stakeholders to enhance the tourism experience in the region.
Develop and implement innovative strategies to attract and support franchise and chain businesses.
Lead and motivate a diverse team of professionals towards achieving department goals.
Conduct market analysis and provide recommendations for business growth and development.
Monitor industry trends, identify opportunities, and propose initiatives for continuous improvement.

What We Offer:

A friendly and supportive working environment that encourages collaboration and teamwork.
An opportunity to contribute to the growth and development of the tourism industry in Mombasa County.
Professional development and training programs to enhance your skills and expertise.
A competitive salary package commensurate with qualifications and experience.

Qualifications:

Bachelor's degree in Tourism, Business Administration, or a related field.
Previous experience in a managerial role within the tourism, hospitality, or related industry.
Strong leadership and interpersonal skills to effectively manage a diverse team.
Proven track record of successfully implementing and managing franchise or chain operations.
Analytical mindset and ability to think strategically.
Excellent communication and negotiation skills.
Proficiency in Microsoft Office Suite and other relevant software.

Application:

If you are passionate about tourism, culture, and natural resources, and have the necessary skills and experience to excel in this role, we would love to hear from you! Please submit your detailed resume, along with a cover letter highlighting your relevant qualifications and achievements, to [email protected].

All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted for an interview.