Exciting Opportunity in Värmlands län - Join our Hospitality Team

Location: Värmlands län, Sweden
Job Types: Part Time
Timing/Shifts: 2 Hour Shift

UP TO $ 25 / day

About Us:

We are a leading enterprise based in Hagfors Municipality, Värmlands län, specializing in providing exceptional experiences for visitors seeking relaxation and adventure. Our company is deeply rooted in the beauty and charm of our region and strives to showcase its diverse tourism potential.

Join our Dynamic Team:

Are you ready to embark on an exhilarating career where you can make a difference in the world of travel and hospitality? We are currently seeking passionate individuals to join our team and take on the role of our Guest Experience Specialist.

Your Role:

As our Guest Experience Specialist, you will be at the forefront of creating memorable experiences for our visitors. You will be responsible for ensuring their satisfaction, providing recommendations, and assisting them throughout their stay.

Responsibilities:

Deliver exceptional customer service and engage with guests in a friendly and professional manner
Provide personal recommendations, answering inquiries, and offering information about local attractions and activities
Handle guest requests, including reservations, special accommodations, and resolving any issues that may arise
Promote and upsell additional services, excursions, and amenities to enhance guests' experience
Maintain knowledge of current offers, packages, events, and promotions
Coordinate with different departments to ensure seamless operations and guest satisfaction

Requirements:

Prior experience in a customer service role, preferably in the hospitality industry
Strong communication skills in both Swedish and English
Excellent interpersonal skills with a warm and welcoming personality
Passion for providing exceptional service and creating memorable experiences
Ability to multitask and handle various guest requests simultaneously
Flexibility to work in shifts, including weekends and holidays
Knowledge of local attractions, points of interest, and tourist information

We Offer:

By joining our team, you will be part of a dynamic and supportive work environment that encourages personal and professional growth. We believe in investing in our employees and offer opportunities for career development, training programs, and the chance to further expand your skills in the tourism industry.

If you are excited about working in a fast-paced environment, thrive on challenges, and seek fulfillment through delivering exceptional guest experiences, this is the role for you!

To apply, please visit our website and submit your application along with your resume. We look forward to reviewing your application and potentially welcoming you to our team!