Flexible Work Style for Florida-based Company - Join Our Team!
- Florida, United States
- Full Time
- 5.5 Day Week
UP TO $ 13,500 / month
About Us
Fidelity National Information Services (FIS) is a leading global provider of technology solutions for the financial industry. With a strong presence in Florida, we are known for our innovative and reliable software systems that support various sectors, including the tourism and vacation industry.
Job Opening: Guest Experience Specialist
We are currently seeking a talented and dynamic individual to join our team as a Guest Experience Specialist. In this role, you will play an integral part in enhancing the overall customer experience for our clients in the tourism and vacation industry.
Responsibilities:
- Provide exceptional customer service and support to ensure a memorable experience for guests.
- Answer inquiries and assist guests in making travel arrangements.
- Handle and resolve guest complaints or concerns promptly and professionally.
- Offer personalized recommendations and suggestions to enhance guests' itineraries.
- Stay up-to-date with industry trends and local attractions to provide accurate and relevant information.
Requirements:
- Prior experience in the hospitality or customer service industry.
- Strong interpersonal and communication skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using computer systems and travel booking software.
- Flexibility to work weekends, evenings, and holidays.
Benefits:
- Flexible work schedule and arrangements to promote work-life balance.
- Competitive salary and comprehensive benefits package.
- Opportunities for professional development and career growth.
- A positive and collaborative work environment.
- Employee discounts on travel and accommodations.
How to Apply
If you are passionate about providing exceptional customer experiences in the tourism and vacation industry and are seeking a flexible work style, please submit your application, including your resume and cover letter, to our website. We look forward to hearing from you!