Join Our Team - Destination Experience Specialist

Location: South Holland, Netherlands
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

UP TO $ 12,500 / month

Destination Experience Specialist

South Holland, Netherlands

The Netherlands Forensic Institute (NFI) is seeking a passionate Destination Experience Specialist to join our team in South Holland. At NFI, we understand the importance of providing exceptional visitor experiences in the tourism industry. Join us in shaping unforgettable moments for travelers from around the world, while enjoying our generous rewards and benefits program.

Main Duties and Responsibilities:

Design and develop immersive tourist experiences that showcase the unique beauty of South Holland, with a focus on cultural, historical, and natural attractions.
Create engaging itineraries, including sightseeing, dining, and accommodation options, tailored to the preferences and interests of different target markets.
Collaborate with local businesses and tour operators to curate exclusive travel packages, events, and promotions.
Stay updated with industry trends, competitor analysis, and customer feedback to constantly improve our offering.
Provide exceptional customer service, ensuring visitors receive timely assistance and support during their stay.
Manage partnerships and maintain strong relationships with vendors, ensuring seamless coordination and delivery of services.
Proactively address customer inquiries, complaints, and resolve any issues that may arise during a tourist's journey.
Conduct market research and identify potential growth opportunities, expanding our reach in both domestic and international markets.

Required Qualifications and Skills:

Bachelor's degree in Hospitality, Business Administration, Tourism, or a related field.
Proven experience in tourism, travel planning, or destination management.
In-depth knowledge of South Holland's attractions, history, culture, and local businesses.
Strong communication and interpersonal skills, with fluency in English and Dutch. Additional languages are a plus.
Excellent organizational and time management abilities to handle multiple projects simultaneously.
Ability to think creatively and develop innovative travel experiences that exceed visitor expectations.
Proficient in using technology, such as travel booking software, CRM systems, and social media platforms.
A customer-centric mindset with a keen eye for detail and a passion for delivering exceptional experiences.

Why Join NFI?

Competitive salary and performance-based incentives to reward your hard work and dedication.
Comprehensive health and wellness benefits package, including medical, dental, and vision coverage.
Paid time off and flexible working hours to maintain a healthy work-life balance.
Ongoing professional development opportunities to enhance your skills and advance your career.
A supportive and inclusive work environment that values collaboration, diversity, and innovation.
Exciting team-building activities, celebrations, and employee recognition programs.
The chance to be part of a respected organization committed to delivering excellence in the forensic science and tourism sectors.

If you are passionate about creating unforgettable travel experiences and thrive in a dynamic, customer-focused environment, we'd love to hear from you. Join NFI as our Destination Experience Specialist today! To apply, please visit our Careers page on our website.