Exciting Opportunity: Guest Experience Manager

Location: Central District, Israel
Job Types: Full Time
Timing/Shifts: 5 Day Week

UP TO $ 8,000 / month

Sonol Israel is seeking a dynamic and motivated individual to join our team as a Guest Experience Manager!

About Sonol Israel:

Sonol Israel is a leading energy company based in the Central District of Israel. With a strong commitment to providing exceptional services, we are now expanding our operations to the tourism sector.

Position Overview:

As a Guest Experience Manager, you will have the unique opportunity to shape unforgettable experiences for visitors and tourists in Israel's Central District. Your role will involve creating and implementing innovative strategies to enhance guest satisfaction, manage a team of exceptional professionals, and elevate our brand's presence in the tourism industry.

Responsibilities:

Develop and implement guest experience strategies and initiatives to meet and exceed customer expectations
Manage the entire guest journey, ensuring a seamless and memorable experience
Identify areas for improvement and implement solutions to enhance customer satisfaction
Lead and motivate a high-performing team, providing guidance and support
Collaborate with various stakeholders to ensure the smooth operation of guest-related activities
Analyze guest feedback and data to drive continuous improvement
Stay up-to-date with industry trends, competitor analysis, and best practices

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, or related field
Proven experience in guest services or customer experience role
Excellent leadership and team management skills
Strong strategic thinking and problem-solving abilities
Outstanding interpersonal and communication skills
Passionate about delivering exceptional customer experiences
Proficient in Hebrew and English, both written and spoken

Benefits:

Opportunity to work at one of Israel's leading companies in a new and exciting sector
Competitive salary and benefits package
Flexible working hours and supportive work environment
Career development and growth opportunities
Make a positive impact on Israel's tourism industry

Application Details:

If you are ready for this thrilling challenge and possess the required qualifications, we invite you to submit your application. Send your updated resume and a cover letter highlighting your relevant experience to [email protected].

Note: Only shortlisted candidates will be contacted for an interview.