Join Our Dynamic Team as a Customer Experience Specialist

Location: Nairobi Metropolitan, Kenya
Job Types: Part Time
Timing/Shifts: 2 Hour Shift

UP TO $ 35 / day

Are you passionate about creating exceptional retail experiences? Do you have a flair for customer service and sales? If so, we have an exciting opportunity for you to join our team as a Customer Experience Specialist at Jomo Kenyatta International Airport!

About Us

We are a renowned retail establishment located in the heart of Nairobi Metropolitan. Our mission is to provide a world-class shopping experience to our customers, offering a wide range of high-quality products from leading brands. We are committed to excellence and continuously strive to exceed customer expectations.

Position Overview

As a Customer Experience Specialist, your main responsibility will be to deliver exceptional service to our valued customers. You will be the face of our company, ensuring that every customer's needs are met and their expectations are exceeded. Your role will involve:

Assisting customers with their inquiries, providing product information, and offering personalized recommendations.
Showcasing our products in an attractive and engaging manner.
Processing sales transactions accurately and efficiently.
Maintaining visual merchandising standards to enhance the overall store ambiance.
Monitoring inventory levels and ensuring products are adequately stocked.
Supporting other team members to achieve sales targets and deliver outstanding customer service.

Requirements

To succeed in this role, you should possess the following qualifications and skills:

Prior customer service or sales experience.
Excellent communication and interpersonal skills.
Strong passion for delivering exceptional customer experiences.
Ability to work well in a dynamic and fast-paced environment.
Flexibility to work in shifts, including weekends and holidays.
Basic computer skills and familiarity with point-of-sale systems.

Why Join Us?

By joining our team, you will have the opportunity to work in a stimulating and collaborative environment, surrounded by like-minded individuals who are passionate about retail and providing outstanding customer experiences. We offer competitive compensation and benefits packages, along with excellent opportunities for career growth and development.

If you are ready to embark on an exciting journey with us and make a difference in the retail industry, apply now to become our Customer Experience Specialist at Jomo Kenyatta International Airport! We look forward to welcoming exceptional talents like you.