Join Our Team: Outdoor Adventure Specialist
- Oregon, United States
- Full Time
- 3.5 Day Week
UP TO $ 3,500 / month
About Leupold & Stevens:
Leupold & Stevens is a leading company in the outdoor industry, dedicated to providing high-quality equipment and experiences for outdoor enthusiasts. We are currently seeking passionate individuals to join our team as Outdoor Adventure Specialists.
Job Description:
- Create and develop unique outdoor adventure itineraries and vacation packages for our customers.
- Provide exceptional customer service by assisting customers in selecting the best outdoor activities based on their interests and skill levels.
- Coordinate and collaborate with local partners, vendors, and service providers to ensure seamless execution of outdoor adventure experiences.
- Stay up-to-date with industry trends, new destinations, and outdoor activities to continuously expand our offerings and provide innovative adventure experiences.
- Promote and market our outdoor adventure packages through various channels, including social media, digital platforms, and local community involvement.
- Guide and accompany customers on adventurous expeditions, ensuring their safety and enjoyment throughout the journey.
- Handle customer inquiries, resolve complaints, and maintain positive relationships with all customers.
- Collect feedback and testimonials from customers to improve our services and enhance customer satisfaction.
- Perform administrative tasks related to trip planning, logistics, and customer documentation.
Requirements:
- Passion for outdoor adventure activities, such as hiking, camping, wildlife observation, and water sports.
- Prior experience in the outdoor industry, preferably in positions involving trip planning or guiding.
- Excellent knowledge of outdoor safety practices and emergency procedures.
- Strong communication skills, both written and verbal, with the ability to effectively interact with customers from diverse backgrounds.
- Exceptional organizational and time management skills to handle multiple tasks and prioritize effectively.
- Ability to work independently and as part of a team, demonstrating flexibility and adaptability.
- Proficiency in using technology, including online booking systems, customer relationship management software, and Microsoft Office Suite.
- Bachelor's degree in Hospitality, Recreation, or a related field is preferred.
Benefits:
- Opportunity to work in a dynamic and fast-paced industry.
- Access to discounted outdoor equipment and gear from top brands.
- Competitive salary and performance-based bonuses.
- Healthcare benefits, including medical, dental, and vision insurance.
- Paid time off and vacation days.
- Professional development opportunities and ongoing training.
- Supportive and inclusive work environment.
If you are passionate about the outdoors and want to help people create unforgettable adventures, then Leupold & Stevens is the place for you. Join our team of Outdoor Adventure Specialists and embark on a fulfilling career where you can make a difference in people's lives.