Join Our Elite Hospitality Team - Experience Excellence!

Location: Kronobergs län, Sweden
Job Types: Full Time
Timing/Shifts: 5 Day Week

UP TO $ 9,500 / month

About Tarkett AB

Tarkett AB is a leading interior solutions provider, known for our exceptional quality and innovation in creating dynamic spaces. With a strong presence in Kronobergs län, Sweden, we are committed to delivering outstanding experiences to our customers and guests.

Position: Guest Experience Specialist

Summary

We are currently seeking a highly motivated and talented individual to join our elite hospitality team. As a Guest Experience Specialist, you will play a key role in shaping and delivering exceptional guest experiences, ensuring that our visitors have an unforgettable stay.

Responsibilities

Deliver personalized and exemplary service to guests, taking care of their needs from arrival to departure.
Create a warm and inviting atmosphere, ensuring guests feel welcome and comfortable throughout their stay.
Respond promptly and professionally to guest inquiries and requests, maintaining a high level of guest satisfaction.
Offer recommendations and provide information about local attractions, dining options, and services, aiming to enhance the guest experience.
Collaborate with internal teams to communicate guest preferences, special requests, and ensure seamless operations.
Assist in the planning and coordination of special events, ensuring their successful execution.

Qualifications

Minimum of 2 years of experience in a customer service role, preferably within the hospitality industry.
Excellent interpersonal and communication skills, with fluency in English and Swedish (both written and spoken).
Passion for delivering exceptional guest experiences and exceeding expectations.
Ability to work flexible hours, including weekends and holidays.
Knowledge of Kronobergs län's local attractions, amenities, and cultural establishments is a plus.

Why Join Tarkett AB

At Tarkett AB, we cultivate a diverse and inclusive workforce that fosters innovation and collaboration. Joining our team means contributing to a company that values your skills, offers room for growth and development, and rewards exceptional performance.

If you are a hospitality enthusiast who is passionate about creating memorable experiences and wish to be part of a dynamic organization, we invite you to apply by sending your resume and cover letter to [email protected] and let us know why you would be a perfect fit for this role. We look forward to meeting you!