Vacation Experience Coordinator - Join Our Team Today!
About Us:
Ceramiche di Vietri is a leading company in the beautiful region of Campania, Italy. We are renowned for our high-quality ceramic products that are inspired by the rich cultural heritage and scenic beauty of the area. Our company strongly believes in providing exceptional experiences to tourists and vacationers who visit Campania.
Job Title: Vacation Experience Coordinator
Job Description:
- Coordinate and oversee a range of activities and experiences for tourists and vacationers visiting Campania
- Design and implement unique itineraries, tours, and activities that showcase the region's cultural, historical, and natural attractions
- Create and manage partnerships with local businesses and suppliers to ensure high-quality services and experiences
- Coordinate transportation, accommodation, and logistic arrangements for visitors
- Provide personalized assistance and guidance to guests, ensuring their satisfaction and enjoyment of their stay
- Handle guest inquiries, bookings, and reservations through various channels (phone, email, in-person)
- Maintain accurate records, databases, and paperwork related to guest information, bookings, and payments
- Conduct regular evaluations and surveys to assess guest satisfaction and make improvements to the overall vacation experience
Requirements:
- Fluent in English and Italian; knowledge of additional languages is a plus
- Excellent communication and interpersonal skills
- Prior experience in a customer service or hospitality role
- Strong organizational and problem-solving abilities
- Passionate about promoting tourism and providing unforgettable experiences
- Ability to work under pressure and handle multiple tasks simultaneously
- Flexibility to work weekends and holidays as required to meet guest needs
- Proficient in using computer systems, including reservation and booking software
Why Join Us:
- Competitive salary with opportunities for growth and advancement
- Attractive bonus and reward system based on performance
- Opportunity to work in a dynamic and multicultural team
- Work in a stunning location surrounded by Campania's natural beauty
- Discounts on our exquisite ceramic products
- Continuous learning and development opportunities
- Employee wellness programs and benefits
If you are passionate about delivering exceptional vacation experiences and are excited to be part of our team, we encourage you to apply today!