Join Our Growing Team: Customer Experience Specialist

Location: Castile-La Mancha, Spain
Job Types: Full Time
Timing/Shifts: 4.5 Day Week

UP TO $ 7,500 / month

About Ferrovial:

Ferrovial is a leading company in the infrastructure and services sectors, committed to developing sustainable solutions. At Ferrovial, we believe that by working together, we can create positive and enduring impact on society. With a focus on innovation and collaboration, we are dedicated to shaping a better future.

Position: Customer Experience Specialist

Location: Castile-La Mancha, Spain

Job Description:

Engage with customers to ensure a seamless and exceptional service experience
Assist in developing and implementing strategies to enhance customer satisfaction
Handle customer inquiries and provide timely and effective solutions
Collaborate with cross-functional teams to drive service improvements
Contribute to maintaining a positive, customer-centric culture within the organization

Requirements:

Prior experience in customer service or related field
Strong communication and interpersonal skills
Ability to work effectively in a team environment
Problem-solving and critical thinking abilities
Fluency in Spanish and English

Benefits:

An engaging and vibrant work environment
Ongoing opportunities for professional growth and development
Competitive compensation package
Comprehensive benefits package
Collaborative and supportive team culture

If you are passionate about delivering exceptional service and thrive in a collaborative setting, we encourage you to apply. Join us in making a difference and shaping the future of service excellence at Ferrovial.