Join our Innovation Team - Create the Future!

Location: Södermanlands län, Sweden
Job Types: Full Time
Timing/Shifts: 5.5 Day Week

UP TO $ 12,500 / month

We are seeking exceptional individuals to join our dynamic and talented Innovation Team at Assa Abloy, Sweden, located in Södermanlands län. As a global leader in security solutions, Assa Abloy is dedicated to providing cutting-edge technologies and services that revolutionize how people access and interact with physical spaces.

Position: Customer Experience Specialist

About the Role:

Collaborate with cross-functional teams to improve our customers' journey and create exceptional experiences
Analyze customer feedback and conduct market research to identify trends and opportunities
Develop strategies to enhance customer satisfaction, loyalty, and retention
Create and implement innovative service solutions to meet customer needs
Identify process improvement opportunities to optimize service delivery
Provide training and support to our sales and customer service teams

Requirements:

Bachelor's degree in Business Administration or related field
Proven experience in customer service or customer experience management
Strong analytical and problem-solving skills
Excellent communication and presentation abilities
Ability to work effectively in a fast-paced, collaborative environment
Passionate about delivering exceptional customer experiences

Why Join Assa Abloy?

Be part of a global organization driving innovation in the security industry
Work alongside a diverse and talented team dedicated to excellence
Opportunity to shape the future of customer experience in our company
Access to cutting-edge technologies and resources for professional growth
Competitive salary and benefits package

If you are passionate about shaping the future of customer experience, join us at Assa Abloy and be part of our Innovation Team. Together, we will create extraordinary solutions that redefine security!