Join Kentucky Derby Festival as a Customer Experience Specialist!

Location: Kentucky, United States
Job Types: Full Time
Timing/Shifts: 4.5 Day Week

UP TO $ 7,500 / month

About Kentucky Derby Festival:

Kentucky Derby Festival is a renowned organization dedicated to creating unforgettable experiences for our customers in the Retail/Sales industry. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction.

Position Overview:

We are seeking a passionate individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for fostering strong relationships with our customers, providing exceptional service, and driving sales to enhance their overall experience with us.

Key Responsibilities:

Deliver personalized service to customers to meet their unique needs and preferences.
Drive sales by recommending products, assisting with purchases, and ensuring customer satisfaction.
Maintain a deep understanding of our products and services to effectively communicate their value to customers.
Handle customer inquiries, resolve issues, and provide support before and after sales transactions.
Collaborate with the sales team to achieve targets and goals while upholding the company's standards of quality.

Qualifications:

Prior experience in customer service, retail, or a related field is preferred.
Excellent communication and interpersonal skills to interact with customers effectively.
Strong problem-solving abilities and a proactive approach to addressing customer needs.
Passion for delivering exceptional customer experiences and driving sales results.
Ability to work collaboratively in a team environment and adapt to changing business needs.

Join Our Team:

If you are enthusiastic about providing top-notch customer service, driving sales, and being part of a dynamic team in the Retail/Sales industry, we invite you to apply for the Customer Experience Specialist position at Kentucky Derby Festival. Take the first step towards an exciting career with us!