Welcome to Our Team: Customer Experience Specialist at Zwembad De Kûpe
- Friesland, Netherlands
- Full Time
- 4.5 Day Week
UP TO $ 6,000 / month
Are you passionate about creating exceptional experiences for customers? Zwembad De Kûpe, based in Friesland, Netherlands, is seeking a dedicated individual to join our team as a Customer Experience Specialist.
As a Customer Experience Specialist at Zwembad De Kûpe, you will be responsible for fostering positive relationships with our customers, ensuring their needs are met, and providing guidance on our products and services. Your role will involve understanding customer requirements, resolving inquiries efficiently, and striving to exceed customer expectations at every touchpoint.
We are looking for individuals who possess excellent communication skills, a strong customer-centric mindset, and a passion for delivering outstanding service. The ideal candidate should be proactive, detail-oriented, and able to work effectively both independently and within a team.
Key Responsibilities:
- Engage with customers in a friendly and professional manner, both in person and over the phone.
- Provide accurate information about our products and services, addressing customer queries and concerns promptly.
- Handle customer feedback effectively and collaborate with the team to drive improvements in the customer experience.
- Assist in maintaining a clean and welcoming store environment.
- Participate in training sessions to enhance product knowledge and customer service skills.
Requirements:
- Prior experience in customer service, retail, or a related field is preferred.
- Strong interpersonal skills and the ability to build positive relationships with customers.
- Excellent communication skills in Dutch and English; knowledge of Frisian is a plus.
- Ability to multitask, prioritize tasks, and handle challenging situations with professionalism.
- Flexible schedule with the willingness to work on weekends or holidays as needed.
If you are enthusiastic about providing exceptional customer service and eager to contribute to a dynamic team, we welcome you to apply for the Customer Experience Specialist position at Zwembad De Kûpe. Join us in creating memorable experiences for our customers and fostering a thriving retail environment!