Innovative Customer Experience Specialist at Bâloise Holding in Basel-Stadt

Location: Basel-Stadt, Switzerland
Job Types: Full Time
Timing/Shifts: 5 Day Week

UP TO $ 10,500 / month

Welcome to Bâloise Holding

We are looking for a passionate and innovative individual to join our team in Basel-Stadt. If you have a keen eye for customer experience and enjoy creating unique and personalized interactions, then this role is perfect for you.

About Us

Bâloise Holding is at the forefront of redefining customer experience in the financial industry. As a key player in the market, we are committed to innovation, excellence, and sustainable growth.

Job Overview

We are seeking a talented and dynamic individual to fill the position of Customer Journey Curator. In this role, you will be responsible for shaping and optimizing the customer journey through innovative strategies and insightful analysis. Your focus will be on enhancing customer satisfaction and loyalty through personalized experiences and innovative solutions.

Key Responsibilities

Curate and optimize the end-to-end customer journey across various touchpoints
Identify opportunities for innovation and improvement in customer experience
Collaborate with cross-functional teams to implement new strategies and solutions
Analyze customer data and feedback to drive continual improvement
Stay updated on industry trends and best practices

Qualifications

Bachelor's degree in Marketing, Business, or related field
Proven experience in customer experience management or related field
Demonstrated ability to innovate and create impactful customer experiences
Strong analytical skills with proficiency in data-driven decision making
Excellent communication and collaboration abilities

Benefits

By joining our team, you will have the opportunity to work in a dynamic and forward-thinking environment. We offer competitive compensation and benefits package along with ongoing development opportunities for your career growth.

Join Us

If you are ready to be a part of our innovative team and contribute to shaping the future of customer experience, we would love to hear from you. Take the first step toward an exciting career with Bâloise Holding.