Join Our Team at Eastlink - Customer Experience Coordinator
- Nova Scotia, Canada
- Full Time
- 4.5 Day Week
UP TO $ 6,500 / month
Hello! Are you passionate about providing exceptional customer service and creating memorable experiences? Eastlink in Nova Scotia, Canada is seeking a Customer Experience Coordinator to join our dynamic team!
As a Customer Experience Coordinator, you will play a crucial role in ensuring our customers receive top-notch service and support. Your responsibilities will include handling customer inquiries, resolving issues efficiently, and identifying opportunities to improve customer satisfaction.
Requirements:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work effectively in a fast-paced environment
- Previous customer service experience is an asset
- A positive attitude and a customer-focused mindset
Key Responsibilities:
- Responding to customer inquiries via phone, email, and live chat
- Resolving customer issues promptly and professionally
- Collaborating with internal teams to address customer needs
- Documenting customer interactions and feedback
- Identifying opportunities for process improvement to enhance customer experience
If you are a proactive individual with a passion for delivering exceptional service, we invite you to apply for the Customer Experience Coordinator position at Eastlink. Join us in creating meaningful connections with our valued customers!
About the Employer
Last Updated on March 03, 2024
Expiring On September 03, 2024
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