Join Nakumatt: Hospitality Experience Curator

Location: Free State, South Africa
Job Types: Full Time
Timing/Shifts: 3.5 Day Week

UP TO $ 4,000 / month

Position: Hospitality Experience Curator

Location: Free State, South Africa

Company Overview:

Nakumatt, a leading enterprise in the heart of Free State, is seeking a Hospitality Experience Curator to join our dynamic team. We are dedicated to providing unparalleled service and diverse experiences that elevate the standards of hospitality in the region.

Job Description:

We are looking for an experienced individual who can infuse the spirit of hospitality into every interaction, ensuring that our guests receive exceptional, personalized attention. The Hospitality Experience Curator will be responsible for crafting unique and unforgettable experiences for our guests, fostering a warm and welcoming atmosphere in our establishment. Responsibilities include analyzing customer feedback, implementing innovative service enhancements, and training staff to maintain our high standards.

Key Responsibilities:

Design and oversee customized guest experiences
Implement and maintain high standards of service
Engage with guests to ensure exceptional satisfaction
Analyze guest feedback and adapt service offerings accordingly
Develop and conduct staff training programs
Collaborate with various departments to optimize guest experiences
Stay updated on industry trends to continuously improve our offerings

Requirements:

Proven experience in a hospitality or customer service role
Demonstrated ability to create and implement innovative guest experiences
Exceptional interpersonal and communication skills
Strong leadership and team-building capabilities
Passion for excellence in customer service
Flexibility to adapt to a dynamic, fast-paced environment
Qualification in hospitality management or related field is preferred

If you are ready to take on the challenge of curating exceptional hospitality experiences and contributing to the growth of Nakumatt, we invite you to apply for this unique opportunity to elevate the service industry! Join us in shaping unforgettable moments and setting new standards of hospitality in Free State.