Join Our Team: Customer Experience Specialist
- Mecklenburg-Western Pomerania, Germany
- Full Time
- 3.5 Day Week
UP TO $ 3,500 / month
We are excited to announce an opening for a Customer Experience Specialist at Friedrich Frustock GmbH! We are a dynamic and forward-thinking company based in the beautiful region of Mecklenburg-Western Pomerania. As a Customer Experience Specialist, you will be an integral part of our team, providing exceptional service and ensuring that our guests have a memorable and enjoyable experience.
Your Responsibilities:
- Welcoming and assisting guests with warmth and professionalism
- Responding to inquiries with detailed knowledge of local attractions and activities
- Coordinating with other departments to ensure seamless guest experiences
- Handling reservations and bookings
- Acting as a brand ambassador, embodying the friendly and welcoming spirit of our company
Requirements:
- Excellent communication and interpersonal skills
- Fluency in English and German; additional languages are a plus
- Passion for providing outstanding customer service
- Ability to work well within a team and independently
- Experience in the hospitality industry or related fields is preferred but not required
Why Join Us?
At Friedrich Frustock GmbH, we prioritize a nurturing and collaborative work environment. We believe in promoting from within and providing our employees with opportunities for growth and development. In addition, you'll have the chance to work in a region known for its stunning landscapes and rich cultural heritage. Join our team and be a part of delivering unforgettable experiences to our guests while enjoying the support of a close-knit and friendly team.
If you are passionate about creating memorable customer experiences and thrive in a team-oriented setting, we would love to hear from you. Send us your application to embark on an exciting journey with Friedrich Frustock GmbH!